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Metro Medical Center had a fully functional hospital, diagnostic lab, pharmacy, and blood bank but lacked public awareness. The client approached us to help raise awareness of their services and establish a presence on social media.
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Objectives:
Metro Medical Center's objectives were to:
- Increase public awareness: The client wanted to increase public awareness of their medical services and establish a presence on social media.
Target Audience:
The target audience was the local community who required medical services, including families, adults, and senior citizens.
![](https://cdn.prod.website-files.com/612ce8cfaaf5b03f184380c2/6423c3ac3d1983159d214ae7_1.5Case%20Study.png)
Strategies:
To help Metro Medical Center achieve its objectives, we developed a comprehensive marketing strategy that included:
- Conducting market research: We conducted market research to identify the target audience and their preferences, which helped us determine the most effective advertising channels.
- Developing a creative concept: We developed a creative concept that emphasized the hospital's state-of-the-art facilities, experienced medical staff, and quality medical services.
- Implementing a social media advertising campaign: We launched a targeted social media advertising campaign on Facebook that featured eye-catching graphics and clear calls to action.
- Running promotions and special offers: We recommended running promotions and special offers to attract new patients and encourage repeat visits.
Results:
The social media advertising campaign was successful, resulting in:
- Increased public awareness: A total reach of over 300,000 on Facebook and Instagram, The campaign was successful in increasing public awareness of Metro Medical Center's services and establishing a presence on social media.
- A 25% increase in new patient appointments: The promotions and special offers helped attract new patients, resulting in a 25% increase in new patient appointments.
- Positive feedback from patients: 4.2 out of 5 in overall patients reported high levels of satisfaction with the quality of medical services and the professionalism of the staff.
The success of our campaign helped Metro Medical Center establish a presence on social media and attract new patients, contributing to the growth and sustainability of their business.